F.A.Q’S

Q: What is natural stone?

A: Natural stone is a product of millions of years of geological changes in the earth’s crust. As a result, natural stones vary in colors and characteristics. They are grouped by their similar characteristics into categories such as granite, marble, limestone, travertine, quartzite, sandstone and onyx.

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Q: How can I best care for my stone floors?

A: Sand, dirt and grit do the most damage to natural stone surfaces. Frequently mopping interior floors with a clean dust mop and using mats and area rugs near entrances can avoid contact with these abrasive substances. Instead of using a vacuum cleaner, which may scratch the surface of the floor, clean stone surfaces with a few drops of neutral cleaner, stone soap or a mild liquid dishwashing detergent and clean warm water. Do not use products that contain lemon, vinegar or other acids on marble or other calcareous stones, and never use scouring powders or creams on any stone surface.

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Q: Is one stone better for my home than another?

A: Each natural stone has unique characteristics and colors. Depending on your taste and the application of the material, some products may be preferred over others.

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Q: Are stones from certain countries preferred over others?

A: There is general misconception that some countries produce better stones than others. Natural stones come from nature itself; it is the manufacturing process that brings out the beauty of the natural stone.

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Q: What are the advantages of natural stone over man-made stones?

A: Unlike man-made stones that are repetitive and artificial looking, natural stones are produced as a result of millions of years of geological changes, resulting in a wide variety of colors and characteristics. Man-made stones can easily wear over time and are quick to lose their appeal, while natural stones keep their beauty for thousands of years.

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Q: What special care does stone require?

A: A regular cleaning and application of sealer if necessary.

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Q: Can I install natural stone tile directly over my old ceramic tile or stone floor?

A: Natural stone tile can be bonded to ceramic tile with a polymer modified thinset or bonding agent. However, it is always recommended that you remove old flooring first.

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Q: Why should I use natural stone in my home?

A: Natural stones invite classic and realistic luxury into your home at an affordable price.

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Q: Where in my home can I use natural stones?

A: Whether it is flooring, kitchen backsplashes, bathrooms, vanity tops, patios or driveways, natural stone can be cut-to-size for every space inside and outside your home.

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Q: I know my room’s square footage. Do I need to get any extra tile?

A: For straight tile layout, allow 10% extra for cuts and waste. For a diagonal layout, allow approximately 15% extra. It is better to have excess tile than risk running short.

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Q: Are granite and marble expensive?

A: The prices of natural stones are becoming comparable to other solid surface materials. Marble and granite especially have become increasingly more affordable.

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Q: Can I remove stains easily myself without calling a professional?

A: Yes, but be sure to match the correct cleaning agents needed to remove the stain type.

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Q: Are more expensive stones better?

A: The price of natural stone depends on the capacity of its quarry and its production volume. The higher the production, the less expensive the price. Some of the world’s most beautiful stones are inexpensive due to their abundance.

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Q: Is it better to get a lighter color than darker color?

A: The color and shade of which natural stone you choose is strictly a matter of taste.

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Q: Will my stone stain? What types of stones are resistant to stain?

A: Stones are stain resistant when sealed with the proper sealer.

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Q: Will my stone change colors or degrade in quality when sealed?

A: While some sealers contain color enhancers that may change the stone color to different degrees, there are others sealers that do not have enhancements. Once sealed, the stone will have a cleaner look.

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